Effective Date: 1/1/2025
Paradigm Wellness (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information we collect:
We may collect the following types of information:
1.1 Personal Information You Provide:
- Name, email address, phone number, mailing address.
- Information submitted through contact forms, appointment requests, or product purchases.
- Health-related information you choose to share via secure forms or patient intake processes.
1.2 Automatically Collected Information:
- IP address, browser type, device information, and pages visited.
- Cookies and similar tracking technologies to improve site performance and user experience.
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments (in-person or Telehealth).
- Respond to inquiries and provide customer service
- Process product purchases and deliver orders
- Provide educational content and updates related to Paradigm Wellness services
- Improve website performance and enhance user experience
- Comply with legal and regulatory requirements.
3. HIPAA & Health Information Privacy
If you share health-related information with us as part of receiving care, it is protected under the Health Insurance Portability and Accountability Act (HIPAA).
- We will not disclose your Protected Health Information (PHI) without your written consent, except as required or permitted by law.
- HIPAA safeguards apply to both in-person and Telehealth services.
4. How We Share Information
We do not sell your personal information. We may share it only in the following situations:
- With trusted third-party vendors who perform services on our behalf (e.g., appointment software, payment processors), bound by confidentiality agreements.
- To comply with legal obligations, court orders, or law enforcement requests.
- In the case of a business transfer (e.g., merger or acquisition), in which your information remains protected under this Privacy Policy.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Remember your preferences.
- Measure website traffic and performance.
- Improve site navigation and functionality.
You may adjust your browser settings to block or delete cookies, though some features may not function properly.
6. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your personal information. While we take reasonable measures to safeguard data, no system is 100% secure.
7. Your Rights
You may request to:
- Access, correct, or delete your personal information.
- Restrict or object to certain data uses.
- Receive a copy of your information in a portable format (where applicable).
To exercise these rights, contact us at:
info@paradigmwell.com
+1 (361) 257-1194
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Paradigm Wellness
5366 McArdle Rd
Suite 104
Corpus Christi, Texas 78411
info@paradigmwell.com
+1 (361) 257-1194